Privacy Policy
At FiveMindsLab Inc, accessible from , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TaleWand and how we use it.
- "TaleWand" refers to "FiveMindsLab" Inc.
- "Services" means all products, services, and content offered by TaleWand
- "User" means any individual or entity using the Services
- "Content" refers to all material generated through the Services
- Personal identification information (name, email address)
- Payment information (processed securely through Stripe)
- Subscription status and history
- Usage data related to our services
- Account preferences and settings
TaleWand follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, TaleWand uses "cookie". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
- Processing your subscription payments
- Providing and maintaining our services
- Notifying you about changes to our services
- Providing customer support
- Analyzing usage patterns to improve our platform
- Detecting and preventing fraud
TaleWand may use third-party service providers to:
- Host our platform
- Process payments
- Analyze usage data
- Provide customer support services
- Send communications
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
TaleWand does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
- We retain your personal information only for as long as necessary to provide you with our services
- Upon cancellation of your subscription, we may retain certain information as required by law or for legitimate business purposes
- You can request deletion of your account and associated data by contacting our support team
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to our use of your data
- Export your data
- Withdraw consent
We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting to the website. We will notify subscribers of any material changes via email.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TaleWand. This policy is not applicable to any information collected offline or via channels other than this website.